This Privacy Policy has been updated on January 24th 2025
KIDRE PRIVACY POLICY
Purpose
At Kidre (hereinafter "Kidre" or "us" or "we" or our), we are committed to your privacy. We know that earning your trust is utmost important to us when you use our Services. Our users' privacy is of high priority to us at Kidre and underscores our technology and business decisions.
Our Service is available on our online platform (“Platform") accessible via www.kidre.com. This platform enables Users to purchase and sell pre-owned baby and children's clothing and related items. The Service includes features such as product browsing, order placement, payment processing, shipping coordination, and customer support (“Service”).
This privacy policy applies to the collection, use, and disclosure of personal data for marketing and sales of services, customer agreements and when you use our services, and visit our website.
What Information Do We Collect?
We collect personal data from you when you utilize our Services:
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basic information, such as name, contact details (email address, phone number), and address;
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information relating to our relationship, such as services and order details, payment details, and billing information;
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marketing and communication data if you have consented to such use, e.g. your interests and preferences, selections, marketing permissions and prohibitions;
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your interaction and related records such as correspondence, your comments, or responses to our surveys;
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personal data generated while visiting our website through cookies or otherwise, and how you use the website;
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service-related information, e.g., user IDs, authentication credentials as well as data generated in connection with service provision e.g., login information, and how services are used. We may evaluate items and sales performance to recognize our top sellers and buyers, showcasing those who consistently provide great quality and value to our community, and provide personalized buying recommendations based on purchase history;
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daycare collaboration data, including contact information for representatives and bank account details for the purpose of processing donations from item collections; and
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other data, which is based on your consent and defined in detail on a case-by-case basis.
We may collect and use aggregated data for any purpose, where individual person is not identified from e.g., statistical data collected in connection with the provision of services.
Marketing and Analytics
We may market and inform you about our services. We may combine the personal data collected about you from publicly available sources, and from our different interactions with you. Further, your personal data may also be used for market research and customer surveys. Processing of personal data is based on our legitimate interest to collect and analyse relevant information to better understand our customers and develop relevant services.
Based on your consent we may store and access information, including personal data, on your device in order to create personalized ads profile and deliver relevant content at the website (e.g., information and ads about the Services) as well as to measure the effectiveness of the advertising. Respectively, your personal data may also be processed to develop and improve the website, or for developing our own or our partners’ services.
Purpose and Legal Basis for Processing of Personal Data
We process your personal data for the performance of an agreement to provide our Services to you, improve our Services, and comply with legal obligations or our processing is based on legitimate interest in providing quality services to our customers. The purposes for which we process your data are:
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Marketing and Sales of Services to contact you regarding your interest in our Services;
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Keeping our Services running - providing Services to you and ensuring the functioning and maintenance of Services;
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Verifying your identity for the purposes of signing into the Service;
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Managing the customer relationship with you, including customer communication, user account management and processing payments;
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Improving our Services;
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Interacting with you for feedback on our Services;
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Improving and personalizing Services and to develop new services and providing notifications on new features, changes, and improvements;
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Managing, pursuing, analysing, and improving the customer relationship with you;
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Customer Support, corresponding with users, solving issues, and providing customer support through phone or email; and
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Informing you of new services, features, and content we may offer.
We may process your personal data also for specific purposes if you have consented to such processing.
Use of Cookies
When you visit our website, cookies, and other similar technologies (“Cookies”) may be used to automatically collect information about your visit. It is possible for you to accept or refuse the use of the Cookies.
If the Cookies are collected, you can always disable Cookies from the cookie banner or clear your Cookie history for all visited websites from your browser settings.
Accepting Cookies will enable you to get the best from our website. If you refuse Cookies, some aspects of the website may not work on your device, and you may not be able to access all areas thereof.
Data Sharing and Disclosures of Personal Data
We may share your personal data with third-party service providers who assist us in providing our Services. We may also disclose your personal data to comply with legal obligations or protect our legal interests.
Transfer of Personal Data Outside of the EU or EEA
The data we collect is processed by us within the European Union (EU)/European Economic Area (EEA) and in third party data processing facilities within the EU/EEA.
Some of our service providers may have access or are located outside the EU/ EEA and their processing of your personal data will involve a transfer of data outside of EU/EEA. We will take necessary steps to provide appropriate safeguards for international data transfers and to the extent necessary implement supplementary measures for protection of personal data as required by applicable laws. Personal data is transferred only to countries that have been deemed to provide an adequate level of protection of personal data, and where not we will implement the standard contractual clauses and implement necessary technical, organisational, or contractual supplementary measures to ensure that personal data has the same protection as in EU/EEA.
Retention of Personal Data
We will retain your personal data only for as long as necessary to provide Services to you, and for twelve (12) months after that, or as long as required by law (different data categories have different retention periods). After that, we will securely dispose of your personal data.
Your Rights
You have certain rights regarding your personal data:
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Right to Access: You have the right to access your personal data that we hold.
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Right to Rectify Personal Data: You have the right to request that we correct any inaccurate or incomplete personal data that we hold.
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The Right to Object to the Processing: You have the right to object to the processing of your personal data for certain purposes.
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The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
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The Right to Be Forgotten: You have the right to request that we erase your personal data under certain circumstances.
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The Right to Restriction of the Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
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The Right to Give and Withdraw Your Consent: You have the right to give or withdraw your consent for the processing of your personal data.
Data Security
We use technical measures and best practices within the Kidre platform to ensure the confidentiality, integrity, and availability of all data stored within our Service.
Hosting and Data Transmission Security: The Platform is hosted on international cloud hosting service provider. To safeguard data transmission, all interactions between administrators, business clients, and other users are encrypted.
Data Storage and Encryption: Data within the Data within the Kidre Platform is integrated with third party admin panel serving as back-end, which collects data and is integrated into the platform. Payment system is also integrated into the platform. All data is encrypted in transit to ensure data integrity and availability.
Changes to the Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you an email.
Contact Us
If you have any concerns or questions about this privacy policy or our use of your personal data, please feel free to get in touch:
Kidre Oy, business ID: 3442426-6, Norkkokuja 3, 01360 Vantaa. The best way to get in touch with us is to drop us an email at asiakaspalvelu@kidre.com.